24/7 essentials for hospital families
Nightstand, for the night you didn't plan on.
Your phone is at four percent. The gift shop closed hours ago. Nobody packed a toothbrush.
Nightstand is a self-service kiosk of chargers, toiletries, blankets and sleep kits, placed where families wait overnight. No food, no medications, and nothing your nurses have to manage.
For families
What you'll find at 2 a.m.
Nightstand is preparing its first hospital pilot in the Kansas City area. Here's what it's built to do.
Open when the gift shop isn't
Most hospital gift shops close by evening. Unplanned admissions don't. Nightstand is open every hour the shop isn't.
Six kits, one tap
Stay Connected, Overnight, Freshen Up, Caregiver, Kid Comfort, and a notebook for the questions you were told to write down. Or build your own.
Nothing clinical, nothing edible
No food, no drinks, no medications. Fair convenience pricing printed on the machine. Contactless and card only.
For hospital leadership
Every 2 a.m. request lands on a nurse. Nightstand gives your staff a place to point.
A family asking for a charger or a toothbrush is an interruption, often in the middle of a medication pass, and the research on what interruptions cost is consistent. Nightstand moves non-clinical requests off your nurses and into a machine, and counts every one that never reached them.
Interruptions per hour for ED nurses under direct observation; communication with patients and families among the largest sources. Kwon 2021
Increase in clinical errors with each interruption during medication administration. Westbrook 2010
Patient assessment time per med-surg shift, across 36 hospitals. Every supply hunt comes out of a schedule that tight. Hendrich 2008
Capital cost to the hospital. We own, install, insure, stock and remove the kiosk. Zero new tasks for nurses.
Everything you'd have grabbed on the way out the door.
Six signature kits from $7.50 to $22, plus individual items. Everything stays in its sealed manufacturer packaging. Assortment finalized with each hospital before install.
Stay Connected
The most requested item in every hospital, every unit. A dead phone cuts the whole family off. Power banks sold separately.
Overnight
For the vinyl recliner. The blanket goes home with you.
Freshen Up
For hour fourteen, when you're about to meet the surgeon.
Caregiver
Day two and beyond, for the person who is not leaving.
Kid Comfort
Waiting is harder when you're six.
Questions
Every hospital tells you to write your questions down. Almost none hand you something to write on.
Who we are
Built in Kansas City by someone who's spent ten years in hospital hallways.
Get involved
Almost everyone has been that family. Here's how to help.
Pick the card that fits you. Each one takes less than a minute.
Hospital leaders
Twenty minutes, not a sales call.
Bring operations, nursing leadership, and whoever owns patient experience. We'll look at whether the problem shows up on your floors, and what a 90-day pilot at no capital cost would look like.
Nurses & staff
Most helpfulYou field the 2 a.m. requests.
The most useful thing you can do is tell your manager. We've written the note for you. Add their address and hit send.
Families & everyone
Spent a night in a waiting room?
Share Nightstand with someone who works in a hospital, or ask us to tell you when a kiosk opens near you.
Partners & funders
Help us place the first kiosk.
Foundations, hospital auxiliaries, lenders and local partners who want to support families during hospital stays: we'd like to hear from you.